1. The Indian Health Service (IHS) Three Prime Questions Framework
The United States Indian Health Service (IHS) developed an evidence-based interactive patient counseling model recognized globally as the gold standard for clinical pharmacy. Instead of lecturing the patient with a monologue, the pharmacist utilizes three open-ended 'Prime Questions' to assess the patient's baseline knowledge, fill informational gaps, correct misconceptions, and confirm comprehension using the 'Teach-Back' technique.
Sequential counseling script for a newly prescribed cardiovascular medication.
- Interactive Counseling: Fosters a two-way dialogue rather than a one-sided lecture.
- The 'Show-and-Tell' technique is used for prescription refills to verify ongoing adherence and detect emergent adverse effects.
- Teach-Back Method: Directly identifies misunderstandings before the patient leaves the pharmacy premises.
IHS के 3 मुख्य सवाल (Prime Questions) हैं: (1) डॉक्टर ने यह दवा किस बीमारी के लिए बताई है? (2) इसे कैसे और कब लेना है? (3) इसके क्या फायदे और सावधानियां बताई हैं? अंत में Teach-Back से समझ की पुष्टि करें।